Warranty

Warranty

Warranty Policy

At finzyamart, we are committed to providing high-quality products. All items available through our store are carefully sourced and manufactured using reliable materials and production standards. Each product undergoes quality checks to help ensure customer satisfaction.

Warranty Coverage

• Warranty Duration
The warranty is valid for 1 year from the date the product is received.

• What the Warranty Covers
The warranty covers manufacturing defects in materials or workmanship under normal use.

If you believe your product is defective, please contact us at finzyapvtltd@gmail.com or call 8299505620, and provide valid proof of purchase such as your order number or receipt. After verification, we will determine the appropriate resolution.

Depending on the situation, we may repair the product, replace it, or issue a full refund, including the delivery cost if the defect is confirmed.

Important Notes

• Proof of purchase is required for all warranty claims.

• Returned products may be tested by our team to confirm the reported issue and ensure the problem is properly resolved.

• Some issues may occur due to incorrect usage or unfamiliarity with the product. We recommend reviewing the product instructions or contacting our support team before initiating a return.

• If a returned item is found to be fully functional and without defects, it may be returned to the customer.

Warranty Resolution Options

If a valid warranty claim is approved within the warranty period, finzyamart may choose one of the following solutions:

  1. Repair the product using new or refurbished parts.

  2. Replace the product with a new or refurbished unit of the same or similar model.

  3. Refund the original purchase price of the defective product.

Store Information:
FINZYA PRIVATE LIMITED
Email: finzyapvtltd@gmail.com
Mobile: 8299505620
Address: GR-FR, FL-3, 6 Subhas Pally Baranagar, LP-129/2, Kolkata-700108, West Bengal
Website: finzyamart.shop